Range Rover Evoque
We recently received an enquiry from a client who owns five prestige vehicles, including a Ferrari 458. He came to Alan & Thomas having found our prestige vehicle website via a Google search online.
At the time of the enquiry, he was insured with a general online insurance company but he was unhappy with their recent conduct as they charged him an additional premium of £700 for a recent SP30 conviction even though he had attended a speed awareness course and did not even receive any points on his licence! The insurance company simply took the money from his debit card without even notifying him that they were going to do this beforehand.
Once we had reviewed the requirements of the client and had a good understanding of his driving experience, where the vehicle would be kept and how often it would be driven, we approached several of our high value motor insurers for an insurance quotation.
When reporting back to the client on the very same day with our proposals, we discovered that our quotation was more expensive than the current premium but with increased levels of cover. The client was pleased with the service he had received from Alan & Thomas and was impressed with the extra cover we could offer on a High Net Worth motor policy so he chose to cancel his current insurance mid-way through the policy and instruct us to go ahead. We have also been given consent to quote for his high value home insurance when it comes up for renewal.
Bentley Contintental GT Speed
Another enquiry we recently dealt with was from an online visitor to our prestige vehicle website. He had been searching online for specialist Bentley motor insurance as he was purchasing a 2015 Bentley Continental GT Speed.
He was pleased that he could use our online Bentley quote facility to gain an indicative premium. He then called to speak with one of our insurance specialists for advice as he had been offered two choices with regards to the type of tracker he could have installed on the Bentley - a category 6 GPS tracker or the more expensive option of a Category 5 ADR tracking system.
Due to the value of the vehicle, we recommended the ADR system to ensure he had peace of mind that his pride and joy was protected. Grateful for our advice, the client went ahead and arranged to have the tracking system installed. We sometimes find that insurers may offer a discount for having an ADR system installed if it is not a policy requirement. Once we had presented a quotation from one of our high net worth insurers, the client was impressed with the levels of cover included and the competitive premium so he went ahead.
Due to the service he received from us, he has since provided renewal dates for his other three vehicles and his household insurance to enable us to quote nearer the time.
Our Prestige Motor Team
All our clients have the support of our Prestige Motor Team who are backed up by our excellent claims management service. Should they need to make an insurance claim, no matter the size, they can be confident that our dedicated in-house team will manage the process on their behalf.
About Alan & Thomas
Firmly established as one of the top 100 independent insurance brokers in the UK, we have been providing personalised insurance policies since 1975. Using a network of 37 independent brokers known as Brokerbility, our expert team can offer a local and personal service across the whole of the UK.
Chartered Insurance Brokers
In 2007, we were awarded the prestigious title of "Chartered Insurance Broker" by the Chartered Insurance Institute (CII) and are the only independent broker in Dorset to have acheived this status.